Standard Support

HANDLE's CSM team is here to provide world-class support for any of your CCM Needs.

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Live Support Availability: 

Telephone support: 9:00 A.M. to 7:00 P.M. EST Monday – Friday

• Calls received out of office hours will be forwarded to a mobile phone and best efforts will be made to answer / action the call, however, there will be a backup answer phone service

Email support: Monitored 9:00 A.M. to 7:00 P.M. EST Monday – Friday

• Emails received outside of office hours will be collected, however, no action can be guaranteed until the next business day

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